Frequently Asked Questions

We make digital dentistry easy by providing you with a way to access these digital tools, both hardware and software at discounted pricing. You can receive education and support through the IDDA Scan Club (Join Scan Club from £95 per month and get a Level 7 PGCert in Digital Dentistry and 3 years of support www.scanclub.co.uk) 

BUT if you would just just prefer to purchase these tools at a discounted price with just manufacturer support and look to use these tools with a self taught approach, why pay more? 

The IDDA is building teams of digital experts around you! The world’s best dentists and labs are part of the IDDA and we hope that you will be one of them.

The IDDA has been around for 7 years now and we actually began as a support community. We are now the worlds largest unbiased community of digital dentists and lab technicians with over 20,000 members. We have approx. 500 labs and 15,000 dentists who use our platforms every day! We have since grown to be a full education provider, digital lab through dda-lab.com with full-Service Aligner and CAD design center, and now are one of the world's best digital equipment resellers. We have all the knowledge and expertise you need to be successful in digital dentistry. Contact us via info@digitaldentalacademy.co.uk

If you purchase a Medit scanner through CAD Finder, you will get access to the IDDA DIY training videos. These videos are designed as a guide from unboxing your Medit scanner to performing your first scan.

You will also receive hardware support from Medit should a problem arise.

However, if you later decide to have full software and unlimited tech support from the IDDA, you can join the IDDA Scan Club at any time. You can receive education and support through the IDDA Scan Club (Join Scan Club from £95 per month and get a Level 7 PGCert in Digital Dentistry and 3 years of support www.scanclub.co.uk) 

Then if you encounter any tech issues you can call us (+442079358811) or email (info@digitaldentalacademy.co.uk) and our tech team will respond 24/7.

If you purchase anything through CAD Finder, you will get access to the IDDA DIY training videos if applicable to ExoCAD and Medit purchases. These videos are designed as a guide from unboxing your Medit scanner to performing your first scan.

You will also receive hardware support from the manufacturer should a problem arise.

CAD Finder is intended as a self support discounted solution.

However, if you later decide to have full software and unlimited tech support from the IDDA, you can join the IDDA Scan Club at any time. You can receive education and support through the IDDA Scan Club (Join Scan Club from £95 per month and get a Level 7 PGCert in Digital Dentistry and 3 years of support www.scanclub.co.uk) 

Then if you encounter any tech issues you can call us (+442079358811) or email (info@digitaldentalacademy.co.uk) and our tech team will respond 24/7.

Yes, we have the financing option available for all our Medit scanners. Please email (info@digitaldentalacademy.co.uk) and our team will respond with a quote through our finance partner. We work with our financial product partners at Samera for market leading rates.

If you are not 100% satisfied with your purchase, just send it back to us unopened and unused and we will refund the full amount back to you - no questions asked! However, if you have opened or activated any product, unfortunately we cannot accept a refund request.

With CAD Finder, you will get the best price on your licenses. If you find it at a lower price, we will aim to beat it!

If you purchase anything through CAD Finder, you will get access to the IDDA DIY training videos if applicable to ExoCAD and Medit purchases. These videos are designed as a guide from unboxing your Medit scanner to performing your first scan.

You will also receive hardware support from the manufacturer should a problem arise.

CAD Finder is intended as a self support discounted solution.

However, if you later decide to have full software and unlimited tech support from the IDDA, you can join the IDDA Scan Club at any time. You can receive education and support through the IDDA Scan Club (Join Scan Club from £95 per month and get a Level 7 PGCert in Digital Dentistry and 3 years of support www.scanclub.co.uk) 

Then if you encounter any tech issues you can call us (+442079358811) or email (info@digitaldentalacademy.co.uk) and our tech team will respond 24/7.

The Flex License is a subscription-based with low initial cost and flexible activation/ deactivation of modules.

The Perpetual License is a permanent license that is valid indefinitely. With an optional upgrade contract, you can benefit from continuous improvements and ensure your software is always up to date.

Exocad's open architecture gives you the freedom to own your workflow. Now you can get that milling machine you always wanted or the Medit scanner which will save you thousands!

The subscription fee depends on which exocad license you purchase.

With the perpetual license, the upgrade contract is completely optional and can be canceled at anytime without incurring additional costs.

With the Flex-License, the subscription fee is required to keep your exocad running and up-to-date.